Central Self Storage - San Jose

Nice and clean storage facility with a great customer service experience. Move in was as easy as could be.

We were able to reserve a unit and move our stuff in the same day. Customer service was very good and the prices were affordable.

Should be open late at night.

Central Self Storage (and Scott, the manager) fit our searched for needs of dimensions, availability, convenience, and price. Move in was made easier by Scott, and the security of the location was solid but accommodating (which is exactly what we wanted).

Heard negative things on the Internet about this location but to my pleasant surprise, the cleanliness and efficacy getting in and out of the site were way easier than anticipated.

Very tight parking- parallel parking spots only

i will recommend this company. i was very happy with your service.

i will recommend this company to my friends.staff is friendly and efficient.

They help me move in using their truck and stuff's help

Staff are very helpful and friendly. What else could you ask for except no heartburn experience?

Very clean and low price plus the staff are very sweet and helpful

Excellent customer service from the manager on my first move in day. Very friendly. Great location for storage easy access.

Good area and convenient for the freeway

Noth moving trucks were broken dwn and I still had to pay full price when then the whole reason I chose this facility was because of the moving truck since I dnt own one myself. Very very big disappointment. They're not even scheduled to be fixed until July 15th... WTF!!!

The ppl were great the facility is great BUT BUT BUT I rented this particular facility because I DO NOT own or have access to a truck and they advertised that they had one for the size unit I was renting well long story short, both of the facilities trucks were broken down and not scheduled to be fixed until July 15th!!! WTF.... JULY!!?!?!?!?! So now I have 2 rent a truck which was not in the plan. Oh and btw the 1st mnth is not free, the 2nd mnth is free with your AAA membership.

The 1st day I arrived at the storage site wasn't the best because they were closed due to no staffing available. So I had to come back after 2:30pm to get the unit

I waited 2 hours to even have my storage opened up for me to use

you are always fell at home.

Great location and great storage

They were so awesome I was I. There for less then 15 minutes and I was ready to move in. They were friendly and funny.

Was easy to compair and book. That's all I wanted

Best prices around and great service.

It was less than half the price of other facilities in the area. The lady at the front desk was really nice and helpful too.

Took no time to get the unit rented!! The manager was friendly, social, knowledgeable and very welcoming. The unit was as advertised, very inexpensive compared to other Storage's of similar size. This place is conveniently located right off freeway and bus routes.

Affordable storage for a facility that is next to San jose airport.

excellent

I like how east was everything. I didn't get the storage I wanted. But the one they assigned is fine.

Very friendly and helpful staff (Christie?) when I signed up and moved in - even though it was your cheapest and smallest unit. Thank you.

Everything up to when I went to sign up was great. No-one there (out at lunch but not back by posted time) so used kiosk which was hard to hear but okay. Gate code was supposed to work in a few minutes, never worked the whole day, got stuck inside (followed someone because code didn't work). Two lights in unit; neither worked (unloaded in darkness). Have emailed about them, no response. Came by the next day (Saturday) to give AAA card. Hours were until 2pm. I got there at 1:13pm; it was closed. So far hasn't been a very good experience (we have two other storage sheds at different facilities--this is poorest overall--price is better than one of our others, but worse than the other).

Super convenient, clean, and friendly staff.

Everything went smoothly and as expected on my move-in, with a courteous and knowledgable staff on hand to answer my questions. So far, so good!

Only thing I don't like is there's no access during the grace period if you don't pay on the 1st of the month.

Overall a good basic storage place. The area does not seem "locked down" meaning it seems kind of exposed. A lot of foot traffic in and out of unit and it is very easy to piggy back in the gate in back of another car entering or exiting. Tip: Make sure you ask for and receive the advertised one month free rent offer at sign-up. I thought I was going to get a one month credit the next month as advertised but when inquired they told me I should received that at sign-in and there was nothing to be done after the fact.

People tailgate onto property often, security not as good as I would like.

Friendly secure area with lots of cameras.

So far so good. Friendly service. Cool people. Great location for me. Too nice. Great value for money.

The day I showed to sign paperwork the office employee had to go to the hospital so the office was closed the day early... I entered all my info through the computer kios. After completing it all and being

It is a very rare moment that one receives amazing customer service - you might think Nordstrom but not a storage facility. Betsey at Central Self storage exceeded all expectations. I whole heartedly recommend this facility!

This facility is one that I highly recommend. The attendant was very helpful and extremely nice. I was assured of the security of the facility because of the fact that the attendant had offered police officers a discount to entice enhanced security. Since then, she told me that she's had 0 problems with theft, soliciting, and loitering. I highly recommend Central self storage for all of your storage unit needs.

Betsy managed to make the exhausting and difficult task of purging, packing, moving and storing pleasant, easy and affordable! She found me a great deal, was always available for questions and very friendly! Well done!

They were very helpful when we needed to switch over to another size unit and transfer our discount over with it. They were very nice.

I reserved a small unit,then went into git a bigger unit.The person in the office that day was excellent with my son and I,as he explain everything to us.The very next day I realized we didn't need that big of a unit.I was worried because some places aren't to happy to have to renew the paper work,or get irritated with customers like myself.The gentleman was smiling and happy go lucky to help us with the situation.Also it was jus a few minutes before time to close,an was still working on making us a satisfied happy renter..

things to remember, do not store any food item which would attract mouse

There is no on site person on Sunday. Kiosk could use some updating and the turn Aarons time for a working access code is too long.

The storage space was dirty and musty. The staff was tremendous. James was a great help.

We were fortunate to find the size unit we needed at such the last minute. We received excellent customer service and are grateful to the Manager, Anthony for working with us.

I was pleased using sparefoot to find a facility that was close to me, easy accessible, and secure. The perk was that central storage also has a truck available for free (with limitations). The icing on the cake was having such great customer service in setting my unit up. I only wish I remembered his name to give him the "props" he deserves.

Staff at this site are extremely helpful and courteous.

Very good

We have rented several storage spaces over the years and have experienced all levels of service, but Central Self Storage is at the top of our list. The woman who assisted us was both knowledgeable and personal. I would definitely recommend this place...prices are good, too.

Fallon was very helpful and awesome!

Manager was very helpful and knowledgeable in all matters.

No complaints about Central Self Storage. They were very accommodating with great customer service! Only negatives were: - When we showed up at the office to sign paperwork, management was on a 1 hour lunch break! So we had to wait around a long time for them to come back. Once they were back, it was a quick process

Despite my initial rental not working out, the employee helped me find an alternative - first by checking his own inventory, then calling two other/unrelated storage facilities to see if anyone else had something to spare that I needed. Great service, even though I ended up at CSS.

I would be in love with the storage if it wasn't so expensive. Although the price make up for it in customer service. Art was extremely helpful and punctual.

It took awhile to get through at the counter. The representative was still new to the processes but it took close to an hour even when I had already reserved the spot ahead time. Thanks

Nandita is awesome! Very nice and sweet, great smile!

Worked with two different office staff, and they were both really professional and helpful.

I reserved my space online after contacting several other storage spaces. It's in an ideal location! 1.5 miles from work! Fred was very friendly and helpful through out the paperwork process. It is simple and secure getting in and out. my only wish is that the string was long to turn the overhead light on in the space.

Very friendly, efficient,professional service that goes above

I had signed up online and picked a size based on the fact the first month was free. When I went to fill out the paperwork, he said the site I chose wasn't free, but when I told him that I'd signed up because I thought it was, he gave it to me anyway.

At first I had a hard time finding this place and ended up at a nearby storage facility. However, once I found Central Self Storage I was more than happy. The on site manager was super friendly and showed me two units I might be interested in. Even though there were several people that came in and out of the office while he was working on the paperwork he was speedy and always professional.

great location and price. close to 880/101 freeway. access hours are also flexible.